New estimates from Ovum indicate that consumers’ increasing use of IP-based social messaging services on their smartphones cost telecom operators $8.7bn in lost SMS revenues in 2010, and $13.9bn in 2011. In a new report, the independent technology analyst reveals... (Continue reading)
A new research report published by Temkin Group, 2012 Temkin Experience Ratings, rates the customer experience of 206 large companies across 18 industries. This is the second year that Temkin Group has released these ratings. The research, which is based... (Continue reading)
Against the backdrop of global market volatility and economic uncertainty, there continue to be questions on how Asia will step up, respond and perform. While local nuances in each country create varying dynamics that impact the growth potential of the... (Continue reading)
Worldwide smartphone sales to end users soared to 149 million units in the fourth quarter of 2011, a 47.3 per cent increase from the fourth quarter of 2010, according to Gartner, Inc. Total smartphone sales in 2011 reached 472 million... (Continue reading)
It has long been Ovum’s view that unlimited data tariffs for LTE are unsustainable because of the traffic growth and management issues they generate. There is now solid evidence that leading operators in Asia-Pacific, the US, and Sweden now accept... (Continue reading)
Worldwide smartphone sales to end users soared to 149 million units in the fourth quarter of 2011, a 47.3 per cent increase from the fourth quarter of 2010, according to Gartner, Inc. Total smartphone sales in 2011 reached 472 million... (Continue reading)
The overall IT services market in the Asia/Pacific excluding Japan (APEJ) region is expected to grow by 9.1% in 2012, according to the latest IDC’s Asia/Pacific Semiannual IT Services Tracker Report. “2011 was a tumultuous year for some countries in... (Continue reading)
Asia-Pacific appears not to have avoided the fallout of the current negative global economic conditions, according to Ovum. In a new report, the independent technology analyst firm states that engagements in the Asia-Pacific market are being slightly delayed, becoming re-scoped... (Continue reading)
Enterprise adoption of public cloud services is mainly about realistic trade-offs, according to Ovum. A recently published Ovum report seeks to restore some balance to the cloud discussion by sharing the positive public cloud adoption experiences and lessons learned by... (Continue reading)
Quality of service (QoS) is emerging as the mobile industry’s latest buzzword, and is now viewed as the most important distinguishing feature of mobile broadband services by operators and vendors in Asia-Pacific according to a survey conducted by Ovum and... (Continue reading)
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